Caribbean calling

Caribbean calling

Originally published with the April/May 2019 issue of fDi Magazine and sponsored by Avasant, Hinduja Global Solutions, Invest Trinidad and Tobago, Caribbean Association of Investment Promotion Agencies, Invest Barbados, Jampro Trade and Investment Jamaica, Round Hill Capital, Invest Saint Lucia, Advantage Communications.

Reporting and editing carried out independently by fDi.  

Download a PDF of the report here: 

caribbean builds

Caribbean builds up BPO credentials

With a strong legacy of service industry excellence, the Caribbean is now developing into a hub for the fast-changing industry of BPO. 

islands of

Caipa president hopes for Haiti BPO boost

Caipa's president tells fDi about the BPO opportunities across the Caribbean.

looking to a

Caribbean looks to provide investors with higher level BPO offering

Offering services from contact call centres to legal process outsourcing, the Caribbean is providing an increasingly diverse set of options for firms across the outsourcing sector. 

c&ws strong

Cable & Wireless commercial chief makes Caribbean connections

Chris Coles, chief commercial officer of business markets at Cable & Wireless Communications, tells fDi about what drives the BPO sector in the Caribbean.

a question of

Higher-value trend sweeps Caribbean BPO

Despite the Caribbean’s attractiveness as an outsourcing location, the industry trend towards higher value services, technology and innovation poses a challenge. 

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